Support

We read every message.

Contact us

Email [email protected], or use “Report a problem” in the app’s settings, which adds your app version for us.

Common questions

How do I cancel my subscription?

Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Mushafy. Deleting the app does not cancel a subscription.

I paid, but Premium is not active.

Open the app’s settings and tap “Restore Purchases”. Make sure you are signed in with the same Apple ID you used to subscribe.

How do I get a refund?

Purchases are processed by Apple, so refunds are requested from Apple at reportaproblem.apple.com.

I found a mistake in a study section.

Thank you. Open the section and tap “Report an issue”. We review every report, and mistakes are corrected in a content update.

Does Mushafy work offline?

Yes. The Quran text, translations and study content are in the app. Recitation audio needs a connection the first time you play an ayah.

Where is my data?

Bookmarks, notes, favorites and reading plans stay on your device; there is no account. See the Privacy Policy for details.